Great Benefits with Support Contracts

24/7 Monitoring

ITS will set up 24/7 monitoring of all servers and core network operations using monitoring and management tools such as Kaseya and Labtech.

Periodic Reviews

ITS President or senior staff member will have scheduled calls with your designated management member to review the ongoing health of your network/ IT systems, status updates of ongoing projects, discuss strategic growth plans and additional ways that your business can leverage technology.

Monthly Maintenance

ITS will provide monthly scheduled maintenance and install needed patches to all servers and desktops and will keep track of security updates etc that have been applied.

Grow Your Business

ITS will work with in house IT management to continually plan your hardware and software requirements as you grow.

Assists with Telecom relate Projects

ITS will assist in house IT management with project management for IT and Telecom related projects such as new data circuit install/ provisioning, working with phone vendors as needed.

Support and Maintain Established Infrastructure

ITS will work with in house IT management to actively maintain and support the IT infrastructure.

Disaster Recovery Planning

ITS will work with the designated management member on a disaster recovery plan for the network and all IT systems.

Our goal is to build long lasting relationships with all of our clients by building trust, learning their business goals and helping them meet these goals. We pride ourselves in these relationships and feel it is this these types of relationships that allows us to become an extension of our clients staff.

Contact Us

ITS prides iteslf on providing your business with the support you need at the time you need it. Our ITS Top Notch Support is available 24 hours a day 365 days a year. With more than 95 years of combined IT experience, our highly trained technical staff can handle any data need at any time.


 (336) 854-4456


 

  support@itsmanagedservices.net


 

  Client Portal

 
Call (855) 384-4266 today to schedule your IT audit.